Track a CTT package
| Carrier | CTT (CTT Correios de Portugal, Portugal Post, Correios de Portugal) |
|---|---|
| Type | Postal service — Portugal |
| Number format | International items follow the UPU S10 format (two letters, nine digits, PT country code). Domestic registered items use similar 13-character codes. |
| Example | RR123456785PT |
| Official page | CTT tracking |
| Support | +351 210 471 316 |
CTT handles domestic mail across mainland Portugal and the islands, and processes inbound international shipments including customs clearance.
How to track CTT
- Locate your 13-character CTT or S10 tracking code.
- Enter it on trackpackage.live and start tracking.
- Check the current location, status, and any customs hold.
- Verify on the official CTT seguimento page for the most detailed history.
💡 Good to know
- Parcels from outside the EU may require customs payment before release; CTT will issue a notice.
- Domestic registered mail typically arrives within 1-3 working days.
- Tracking for economy international mail may show fewer scans than express services.
CTT tracking FAQ
How long does CTT take to deliver in Portugal?
Registered domestic items usually arrive in 1-3 working days, with islands sometimes taking a little longer.
Do I have to pay customs on parcels via CTT?
Items from outside the EU may incur VAT and duty. CTT notifies you to pay before delivery.
My CTT tracking is not updating. What should I do?
Gaps are normal during international transit. If there is no movement for two weeks past the expected window, contact CTT.
Can I collect a CTT parcel from a pickup point?
Yes, CTT offers collection at post offices and partner pickup points; your notice will indicate the location.
Tracking stuck or not updating?
Carrier scans can pause for a day or two in transit or customs without anything being wrong. See why a package stops moving, or paste your number above to refresh the latest events.
trackpackage.live is an independent tool and is not affiliated with CTT. Tracking detail and timing are provided by the carrier and can change.