Track a Nova Poshta package
| Carrier | Nova Poshta (Nova Post, Нова Пошта, NovaPoshta) |
|---|---|
| Type | Regional courier — Ukraine and select European countries |
| Number format | Nova Poshta uses a 14-digit numeric tracking number (the express waybill, or TTN). |
| Example | 20450000000001 |
| Official page | Nova Poshta tracking |
| Support | +380 800 500 609 |
Nova Poshta operates an extensive branch and parcel-locker network across Ukraine and has expanded into several European countries for cross-border delivery.
How to track Nova Poshta
- Copy your 14-digit Nova Poshta waybill (TTN) number.
- Paste it into trackpackage.live and start tracking.
- Check the current branch or locker location and delivery status.
- Verify on the official Nova Poshta tracking page for full detail.
💡 Good to know
- Most parcels are sent to a branch or parcel locker for pickup rather than to the door.
- Bring ID and the TTN number to collect a parcel from a Nova Poshta branch.
- Domestic delivery between major cities is often next-day.
Nova Poshta tracking FAQ
How long does Nova Poshta take to deliver?
Domestic parcels between major Ukrainian cities are often delivered next day; remote areas may take a little longer.
Do I collect my Nova Poshta parcel or is it delivered?
Many shipments go to a branch or parcel locker for pickup; door delivery is available if the sender selects it.
What do I need to collect a Nova Poshta parcel?
Bring photo ID and your 14-digit waybill number; cash-on-delivery items also require payment at pickup.
Can Nova Poshta deliver internationally?
Yes, Nova Poshta offers cross-border delivery to several European countries through its international service.
Tracking stuck or not updating?
Carrier scans can pause for a day or two in transit or customs without anything being wrong. See why a package stops moving, or paste your number above to refresh the latest events.
trackpackage.live is an independent tool and is not affiliated with Nova Poshta. Tracking detail and timing are provided by the carrier and can change.