Track a OnTrac package
| Carrier | OnTrac (OnTrac Delivery, LaserShip, LaserShip/OnTrac) |
|---|---|
| Type | Regional courier — United States |
| Number format | OnTrac tracking numbers are typically 15 characters, often starting with a letter such as C or D followed by digits (e.g. C12345678901234). Legacy LaserShip numbers start with LS or LX. |
| Example | C12345678901234 |
| Official page | OnTrac tracking |
| Support | 1-800-334-5000 |
OnTrac is a regional US parcel carrier focused on last-mile e-commerce delivery, now combined with LaserShip to cover much of the country. Tracking updates at facility and delivery scans, often with photo proof of delivery for residential drops.
How to track OnTrac
- Copy the OnTrac (or LaserShip) tracking number from your retailer's shipping email.
- Paste it into the tracker at the top of this page and press Track — we auto-detect that it's OnTrac.
- Review the facility and out-for-delivery scans returned from OnTrac.
- On delivery day, check for the estimated window and any photo proof of delivery.
💡 Good to know
- OnTrac handles last-mile delivery for many online retailers, so the carrier may differ from the seller's main shipper.
- Delivery often happens later in the day; a package can arrive into the evening.
- OnTrac and LaserShip have merged, so older LaserShip numbers track through the same system.
OnTrac tracking FAQ
How long does OnTrac take?
OnTrac focuses on fast regional last-mile delivery, often 1-3 days within its coverage areas after the package reaches its network.
Is OnTrac the same as LaserShip?
Yes — LaserShip and OnTrac merged, operating as one carrier; legacy LaserShip numbers track through OnTrac.
My OnTrac package says delivered but isn't here — what now?
Check the delivery photo and surrounding area, then contact the retailer, since OnTrac usually coordinates claims through the sender.
Which areas does OnTrac cover?
OnTrac serves much of the US, with historic strength on the West Coast and expanded East Coast coverage from the LaserShip network.
Tracking stuck or not updating?
Carrier scans can pause for a day or two in transit or customs without anything being wrong. See why a package stops moving, or paste your number above to refresh the latest events.
trackpackage.live is an independent tool and is not affiliated with OnTrac. Tracking detail and timing are provided by the carrier and can change.