Track a Purolator package
| Carrier | Purolator (Purolator Courier) |
|---|---|
| Type | Regional courier — Canada |
| Number format | Purolator PINs are typically 12 characters, often a mix of letters and digits (e.g. starting with a number and including letters). Some are 12-digit numeric. |
| Example | 329000000001 |
| Official page | Purolator tracking |
| Support | 1-888-744-7123 |
Purolator is a Canadian courier (majority-owned by Canada Post) focused on fast domestic express and ground delivery, plus US and international service. Tracking updates at pickup, sortation, and delivery, with estimated delivery dates for express services.
How to track Purolator
- Copy the Purolator PIN from your shipping confirmation or waybill.
- Paste it into the tracker at the top of this page and press Track — we auto-detect that it's Purolator.
- Review the pickup, terminal, and delivery scans returned from Purolator.
- If you missed delivery, check the Purolator site for the depot or retail location holding your parcel.
💡 Good to know
- Purolator Express options often deliver next business day between major Canadian cities.
- Deliveries to rural Canadian addresses may route through a partner for the final leg and take longer.
- Signature-required shipments will be carded if no one is home, then held for pickup.
Purolator tracking FAQ
How fast is Purolator?
Purolator Express delivers next business day in many lanes, while Purolator Ground is typically 1-7 business days depending on distance.
Why is my Purolator package delayed?
Weather, high volume, remote destinations, or a customs hold on cross-border shipments are the usual causes.
What does 'On vehicle for delivery' mean?
It means the parcel is loaded on the local delivery vehicle and should arrive that business day.
Can I pick up a Purolator parcel myself?
Yes — you can redirect to or collect from a Purolator shipping centre or partner retail location.
Tracking stuck or not updating?
Carrier scans can pause for a day or two in transit or customs without anything being wrong. See why a package stops moving, or paste your number above to refresh the latest events.
trackpackage.live is an independent tool and is not affiliated with Purolator. Tracking detail and timing are provided by the carrier and can change.