Track a UPS package
| Carrier | UPS (United Parcel Service) |
|---|---|
| Type | Global courier — Worldwide |
| Number format | Starts with "1Z" followed by 16 letters and digits (18 characters total). UPS also issues 9-digit InfoNotice numbers and 26-digit Mail Innovations numbers. |
| Example | 1Z999AA10123456784 |
| Official page | UPS tracking |
| Support | 1-800-742-5877 |
UPS is a global courier headquartered in the United States that handles express, ground, and freight shipments worldwide. Its 1Z tracking numbers update at every pickup, transit, and delivery scan, often with a same-day estimated delivery window.
How to track UPS
- Copy the UPS tracking number from your shipping confirmation email or receipt.
- Paste it into the tracker at the top of this page and press Track — we auto-detect that it's UPS.
- Review the live scan history, current location, and estimated delivery date pulled from UPS.
- For deliveries to your home, optionally cross-check on ups.com/track to set delivery preferences or sign for the package.
💡 Good to know
- A 1Z number usually appears in the system within a few hours of the label being created; "Label created" alone means UPS hasn't picked it up yet.
- International UPS shipments can pause at customs — the status may sit on "In transit" for a day or two during clearance.
- UPS often delivers ground packages later in the evening, so don't assume a missed delivery until the day ends.
UPS tracking FAQ
How long does UPS delivery usually take?
UPS Ground is typically 1-5 business days within the US, UPS Worldwide Express is 1-3 business days internationally, and economy services can take a week or more.
Why is my UPS tracking not updating?
Tracking can go quiet for 12-24 hours while a package moves between hubs or sits in customs. If there's no scan for more than two business days, contact UPS with your tracking number.
What does "Exception" mean on UPS tracking?
An exception flags a delay such as a weather event, an incorrect address, or a customs hold. UPS usually adds a follow-up scan explaining the next step.
How long does a UPS tracking number stay active?
UPS keeps detailed tracking visible for about 120 days after delivery, after which only basic delivery confirmation may remain.
Tracking stuck or not updating?
Carrier scans can pause for a day or two in transit or customs without anything being wrong. See why a package stops moving, or paste your number above to refresh the latest events.
trackpackage.live is an independent tool and is not affiliated with UPS. Tracking detail and timing are provided by the carrier and can change.